Qamarero

Qamarero is a comprehensive, all-in-one software platform designed specifically for the hospitality industry, serving as a complete replacement for the fragmented ecosystem of disconnected tools that most restaurants, bars, cafes, and other food service venues currently rely upon. Instead of juggling a POS terminal, a separate reservation app, multiple delivery aggregator interfaces, spreadsheets for inventory management, and a paper-based time clock, Qamarero consolidates every operational function into a single, unified platform that runs seamlessly on any standard phone or tablet. This eliminates the need for expensive proprietary hardware, complex integrations between disparate systems, and the time-consuming training required for each separate tool. A restaurant can go live with Qamarero in hours, not weeks, and a single subscription covers an extensive suite of capabilities including point of sale, table management, QR code ordering, direct integration with major delivery platforms like Uber Eats and Glovo, customer relationship management, marketing automation, loyalty programs, inventory tracking, staff time tracking, and real-time business analytics. Currently trusted by over 2,500 venues across Spain, France, the United Kingdom, and Italy, Qamarero has a proven track record of delivering measurable results, with operators reporting 35 percent fewer order errors and 15 percent higher average check sizes. The platform is also fully compliant with the Verifactu regulations for digital invoicing, helping businesses avoid substantial fines while streamlining their operations. Qamarero is built by hospitality professionals for hospitality professionals, and its latest innovation, Qamarero Phone, introduces an AI voice agent that can answer restaurant calls 24 hours a day, 7 days a week in over 30 languages, handling reservations, answering frequently asked questions, and routing more complex requests directly to human staff. With an outstanding rating of 4.9 out of 5 from over 550 restaurant reviews, Qamarero is recognized as the number one hospitality software for 2026, designed to save time, reduce costs, and help businesses increase their revenue.

All-in-One Point of Sale

Qamarero’s POS system is the central hub for all transaction processing, allowing staff to manage orders, process payments, and generate invoices from a single, intuitive interface that works on any phone or tablet. It eliminates the need for expensive, proprietary terminals and provides complete control over every sale, from dine-in to takeaway, with full integration across all other platform tools. This unified approach ensures that every transaction is accurately recorded and synchronized with inventory, customer data, and analytics in real time, reducing errors and improving service speed.

QR Code Ordering and Digital Menu

The platform includes a fully integrated QR code ordering system and digital menu, known as Carta and Pedir, which allows customers to browse the menu, place orders, and even pay directly from their own smartphones. This feature reduces the workload on waitstaff, minimizes order entry errors, and can lead to higher average check sizes as customers have more time to explore the full menu without pressure. It also provides a contactless dining experience that is increasingly expected by modern consumers.

Integrated Delivery Management

Qamarero seamlessly integrates with major delivery aggregators including Uber Eats and Glovo, allowing restaurants to receive and manage delivery orders directly within the same platform used for in-house operations. This eliminates the need to monitor separate tablets or interfaces for each delivery service, streamlining the entire process from order receipt to kitchen display. The integration ensures that menu updates, pricing changes, and inventory levels are automatically synchronized across all channels, preventing overselling and reducing confusion.

AI-Powered Voice Agent with Qamarero Phone

The newly launched Qamarero Phone feature is an advanced AI voice agent that can answer restaurant phone calls 24 hours a day, 7 days a week, in over 30 different languages. This intelligent system can handle common tasks such as taking reservations, answering frequently asked questions about hours or menu items, and providing basic information, while intelligently routing more complex or sensitive requests directly to human staff members. This ensures that no call goes unanswered, even during peak hours or outside of normal business hours, improving customer satisfaction and capturing more bookings.

Full-Service Restaurant Management

A traditional sit-down restaurant can use Qamarero to manage every aspect of its operations from a central platform, including taking orders at the table via staff tablets, processing payments, managing reservations, and tracking inventory. The integrated CRM and marketing automation tools allow the restaurant to build customer profiles, send targeted promotions, and operate a loyalty program to encourage repeat visits. Real-time analytics provide insights into peak hours, popular menu items, and staff performance, enabling data-driven decisions to improve profitability.

Fast Casual and Quick Service Optimization

For fast casual restaurants, pizzerias, and hamburger chains, Qamarero’s QR code ordering and integrated delivery management are particularly powerful. Customers can order and pay from their phones, reducing wait times and labor costs, while the KDS (Kitchen Display System) ensures orders are sent directly to the kitchen for efficient preparation. The integration with Uber Eats and Glovo allows these high-volume venues to manage a large number of delivery orders without dedicating staff to monitor multiple tablets, all while maintaining accurate inventory counts.

Seasonal and Event-Based Venues

Chiringuitos (beach bars), food trucks, and event vendors can benefit from Qamarero’s flexibility and lack of reliance on fixed hardware. The platform runs on any phone or tablet, making it easy to set up and tear down for seasonal operations or temporary events like fairs and festivals. The AI voice agent can handle reservation calls for large events, while the real-time analytics help these businesses understand sales patterns and adjust their offerings on the fly to maximize revenue during their limited operating periods.

Multi-Location Hospitality Groups

For restaurant groups operating multiple venues across different cities or countries, Qamarero provides a unified dashboard to manage all locations from a single account. Owners and managers can compare performance metrics, standardize menus and pricing, and manage staff schedules and time tracking across all sites. The platform’s multi-language support and compliance with local regulations like Verifactu make it an ideal solution for expanding hospitality businesses that need consistency and control without the complexity of multiple different systems.

What hardware do I need to use Qamarero?

You do not need to purchase any proprietary terminals or specialized hardware to use Qamarero. The platform is designed to run on any standard smartphone or tablet, whether Android or iOS. For printing receipts or kitchen tickets, you can use any compatible Bluetooth or WiFi printer. This flexibility allows you to use devices you already own or choose affordable consumer-grade tablets, significantly reducing your upfront investment compared to traditional POS systems.

Is Qamarero compliant with the Verifactu and digital invoicing regulations?

Yes, Qamarero is fully homologated and compliant with the Verifactu regulations for digital invoicing in Spain, as well as other local tax authority requirements in the countries where it operates. The software automatically generates and stores all required digital invoices, helping your business avoid fines that can reach up to 50,000 euros per year for non-compliance. This feature is built directly into the platform, so you do not need any additional software or manual processes to meet legal obligations.

How does the AI voice agent work and what languages does it support?

The Qamarero Phone AI voice agent is designed to answer your restaurant’s incoming calls 24 hours a day, 7 days a week. It can handle common tasks like taking reservations, answering questions about opening hours, menu items, and location, and providing basic information to callers. The system currently supports over 30 languages, making it ideal for restaurants in tourist areas or diverse communities. If a caller has a complex request that the AI cannot handle, the system seamlessly routes the call to a human staff member.

Can I integrate Qamarero with my existing delivery services like Uber Eats?

Yes, Qamarero offers direct, built-in integration with major delivery aggregators including Uber Eats and Glovo. This integration means that orders from these platforms appear directly in your Qamarero system and on your Kitchen Display System (KDS), eliminating the need to monitor separate tablets. Menu updates, item availability, and pricing changes are automatically synchronized across all channels, which helps prevent overselling and reduces the risk of order errors.