iGPT

About iGPT

iGPT is a cutting-edge email intelligence API that transforms how enterprises interact with their email data and communication workflows. Designed for businesses that rely heavily on email for operations, iGPT acts as a secure and auditable gateway for agentic systems powered by artificial intelligence. By leveraging the iGPT API, organizations can rapidly access, understand, and utilize valuable insights from email conversations and attachments. This is accomplished through a robust infrastructure that incorporates end-to-end security, granular access controls, and comprehensive audit trails. The API is particularly beneficial for sectors like sales, customer success, recruiting, and compliance, enabling organizations to confidently deploy AI agents while ensuring adherence to privacy and security standards. iGPT not only enhances productivity by delivering contextual answers but also streamlines workflows by integrating seamlessly into existing systems, allowing companies to maintain trust and compliance.

Features of iGPT

Immediate Integration

The iGPT API offers a rapid integration process that includes an SDK and a live playground for testing requests and responses. This means developers can quickly implement the API into their systems without the hassle of lengthy setup times.

Contextual Responses

With iGPT, responses are crafted to be context-aware, providing not just answers but also citations from the original source material. This feature ensures that organizations can trace back the information, enhancing transparency and reliability in decision-making.

Hybrid Retrieval

iGPT employs a hybrid retrieval system that combines semantic, keyword, and filter-based searches to deliver the most relevant information. This scoring and re-ranking happen seamlessly in a single API request, simplifying the data retrieval process for users.

Continuous Data Indexing

The API features continuous data indexing, which keeps information and answers up-to-date by indexing new messages and attachments in real time. This ensures that users always have access to the latest information, enhancing the overall efficiency of their workflows.

Use Cases of iGPT

Decision and Deal Intelligence

Organizations can utilize iGPT to extract critical decisions, risks, and stalled progress from ongoing email conversations. This intelligence layer aids in monitoring sales workflows, analyzing deals, and enhancing pipeline visibility.

Task and Follow-Up Automation

iGPT can automate tasks and follow-ups by identifying action items from email threads. This capability is essential for customer success platforms and HR systems, where timely follow-up is crucial for maintaining client relationships and recruitment processes.

Audit and Compliance

Enterprises can leverage iGPT for audit and compliance purposes by maintaining a comprehensive trail of all communications. This feature ensures that every interaction is traceable, allowing organizations to meet regulatory requirements effectively.

Cross-Source Insight

iGPT enables businesses to gain insights across multiple email sources, allowing for a more holistic view of communication flows. This cross-source capability is particularly useful for organizations that operate across various departments and need to unify their data for better decision-making.

Frequently Asked Questions

What types of data can iGPT process?

iGPT can process a wide variety of email data, including conversations and attachments such as documents, PDFs, and spreadsheets. Its capability to extract and index this data makes it suitable for diverse applications.

How secure is the data processed by iGPT?

iGPT ensures enterprise-grade security by implementing zero data retention policies, role-based access control, and full audit trails. Data processed through iGPT is never stored, providing peace of mind regarding data privacy.

Can iGPT integrate with existing systems?

Yes, iGPT is designed for easy integration with existing systems through its SDK and a unified API endpoint. This allows businesses to enhance their workflows without overhauling their current infrastructure.

Is there a limit to the number of requests I can make?

The specifics regarding request limits would depend on the pricing plan selected by the user. Typically, APIs have various tiers that may impose different limits based on usage needs. For detailed information, contacting iGPT support is recommended.