Desku

AI-powered customer support software designed for E-commerce and SaaS businesses to enhance user experiences.
August 15, 2024
Web App
Desku Website

About Desku

Desku transforms customer support with its innovative AI-driven platform, designed for E-commerce and SaaS businesses. By automating responses and providing a seamless user experience, Desku improves team productivity and enhances customer satisfaction. Leverage its powerful tools to streamline interactions and drive growth.

Desku offers a Free Forever Plan with no credit card required, along with a premium tier at $19/month. Each plan provides comprehensive AI customer support capabilities, enabling businesses to automate inquiries and enhance service levels. Upgrade for advanced functionalities to boost customer engagement and satisfaction.

Desku features a user-friendly interface that promotes efficient navigation and an enjoyable experience. With intuitive layouts and accessible functionalities, users can easily access support tools, live chat, and AI chatbots. The clean design ensures that businesses can quickly train their teams and enhance customer interactions.

How Desku works

To get started with Desku, users simply create an account and complete a quick onboarding process. Once set up, they can easily customize their AI chatbots and support interfaces. Navigating the platform allows users to monitor inquiries, manage tickets, and utilize real-time communication with customers, maximizing efficiency and enhancing support quality.

Key Features for Desku

AI Co-Pilot for Teams

Desku's AI Co-Pilot for Teams enhances productivity by autonomously handling customer inquiries. This feature utilizes your knowledge base and integrations, ensuring personalized responses while freeing up team members to focus on complex issues. Your support experience becomes faster and more efficient with Desku’s innovation.

No Code Chatbot Builder

The No Code Chatbot Builder enables users to create interactive chatbots effortlessly. With a drag-and-drop interface, Desku allows businesses to automate customer interactions without needing coding skills. This empowers teams to provide timely support, improving engagement while reducing operational costs.

Knowledge Base Creation

Desku’s Knowledge Base Creation feature empowers users to build a self-service hub for their customers. Equip clients with relevant information to reduce inquiries by 40%. This resource not only enhances customer autonomy but also minimizes support response times, driving efficiency in service delivery.

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