Context
About Context
Context is an innovative platform that transforms existing documentation into a powerful AI-driven support chatbot. By seamlessly integrating data from various sources, it provides 24/7 automated tech support, eliminating redundant inquiries and enhancing user engagement. Context's unique feature is its ability to uncover real user queries for continuous improvement.
Context offers flexible pricing plans, ranging from basic to premium, allowing users to select the right tier based on their needs. Each plan includes distinct features like multi-source importing and advanced analytics. Upgrade for more automation and better insights, tailored to enhance your customer support experience with Context.
The user interface of Context is designed for intuitive navigation, ensuring a seamless experience for users. Its well-organized layout allows easy access to features like bot customization and response management. Context emphasizes user-friendliness, making it easy for teams to manage automated support efficiently.
How Context works
Users begin by importing their documentation from various sources like websites and PDFs into Context, ensuring a quick setup. After integrating the platform, users can customize their bots to suit their customer interactions. The main features allow for continuous monitoring of queries, refining of responses, and real-time feedback collection, streamlining support while driving user engagement.
Key Features for Context
GPT-4 Enabled
The GPT-4 Enabled feature of Context leverages advanced language models to answer technical queries with precision. Users benefit from Context's ability to provide accurate, AI-driven support 24/7, reducing reliance on human intervention and enhancing customer experience through reliable automated responses.
Multi-source Importing
Multi-source Importing is a standout feature of Context, allowing users to seamlessly integrate data from diverse platforms. This flexibility ensures that users can leverage existing knowledge bases to enhance their support offerings, eliminating redundancy and ensuring comprehensive responses tailored to customer needs.
Response Ranking
Response Ranking in Context empowers users by allowing feedback on the helpfulness of answers. This unique feature enables continuous improvement and ensures that the most accurate and valuable information is prioritized, enhancing the overall customer experience and support effectiveness with Context.
