Solidroad
About Solidroad
Solidroad offers AI-driven coaching aimed at optimizing the training and performance of customer-facing teams. Users benefit from features like live call scoring and realistic simulations, ensuring effective engagement throughout the training process. Solidroad empowers reps to improve skills, achieve goals, and drive customer satisfaction.
Solidroad offers three pricing plans: Starter at $199/month for up to 10 users, Growth at $499/month for up to 50 users featuring custom coaching features, and Enterprise with tailored solutions for 50+ users, including dedicated support. Upgrade to access advanced analytics and premium features for enhanced team performance.
Solidroad's modern, user-centric interface ensures a seamless interaction experience. Its intuitive layout simplifies navigation, while interactive features like simulations and real-time feedback make the learning process engaging and efficient. The design enhances usability, allowing users to focus on developing their skills with ease.
How Solidroad works
Users begin their journey with Solidroad by signing up and accessing the onboarding process. They can utilize its main features, including uploading real conversations for scoring, engaging in realistic simulations, and receiving personalized feedback. The platform’s AI coach guides users in honing their skills, driving continuous improvement.
Key Features for Solidroad
Live Call Scoring
Solidroad’s live call scoring feature transforms how customer-facing teams receive feedback. This unique tool allows real-time evaluation of conversations, providing immediate insights and coaching opportunities. By leveraging this dynamic feature, users can enhance their communication skills, ensuring optimal performance in real-world scenarios with Solidroad.
Realistic Simulations
Solidroad’s realistic simulations allow users to practice across various communication channels, from voice to chat. This innovative feature supports immersive learning by enabling reps to engage in lifelike scenarios and receive targeted feedback. Solidroad harnesses these simulations to cultivate confidence and skill mastery for enhanced user performance.
Real-time Coaching
Solidroad delivers real-time coaching, offering immediate feedback based on custom scorecards. This essential feature equips managers with insights into team performance across different interaction types, enabling timely interventions. With Solidroad, learners can refine their skills effectively, fostering a culture of continuous improvement and excellence.
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