Hoory
About Hoory
Hoory is a leading AI assistant designed for customer support automation, targeting businesses seeking to enhance service efficiency. With features like NLP integration and customizable conversation flows, Hoory empowers support teams to provide swift, reliable answers—solving the problems of slow response times and overwhelming query volumes.
Hoory offers four pricing tiers: Personal at $6/user/month, Startup at $16/agent/month, Team at $26/agent/month, and Business at $42/agent/month—all with a 15% discount. Users can leverage a 14-day free trial and enjoy substantial savings through promotions like the lifetime 40% off offer.
Hoory features a user-friendly interface that streamlines customer support management, offering easy navigation, clear tabs for configuration, and intuitive setup for AI assistants. This design ensures that users can efficiently utilize all capabilities without a steep learning curve, enhancing their experience with Hoory.
How Hoory works
Users interact with Hoory by signing up and selecting a pricing plan, which allows them to access the platform's features. They can customize AI assistants by choosing rule-based or knowledge-based options, train them with relevant data, and utilize various communication channels, ensuring an optimal customer support experience.
Key Features for Hoory
Omni-Channel Support
Hoory’s Omni-Channel Support feature allows businesses to manage customer interactions across multiple platforms seamlessly. This unique capability enables companies to provide consistent and responsive customer service through various channels, ensuring no inquiry goes unanswered, thus enhancing user satisfaction and loyalty.
Conversation Flow Design
Hoory’s Conversation Flow Design empowers users to craft dynamic and personalized interaction paths through its rule-based AI assistants. This feature allows businesses to tailor conversations according to user queries, enhancing response relevance and improving overall customer engagement, showcasing the flexibility of the platform.
Knowledge-Based AI Training
The Knowledge-Based AI Training feature enables users to train their assistants with specific product information, allowing for context-aware responses to customer inquiries. This capability ensures that users receive accurate and relevant answers quickly, significantly enhancing the customer support experience offered by Hoory.
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